Privacy Policy

Effective Date: December 13, 2025
Business Name: Mona Brawley
Business Structure: Sole Proprietorship
Email: [email protected]
Governing Law: State of Georgia, USA


1. Introduction

This combined policy page outlines the Terms & Conditions, Privacy Policy, Cookie Policy, Refund Policy, and other legal requirements governing the use of this website (“Site”) and Services provided by Mona Brawley, including coaching, courses, workshops, community memberships, digital products, and physical resources.

By accessing this Site or purchasing any product or service, you agree to all terms outlined on this page.


2. Terms of Use

2.1 Acceptance of Terms

Use of this Site indicates your agreement to these terms. If you do not agree, discontinue use immediately.

2.2 Permitted Use

You may use this Site for personal, non-commercial purposes.
You agree not to:

  • Violate any laws

  • Damage or disrupt the website

  • Attempt unauthorized access

  • Share harmful or inappropriate content

  • Misuse any content, products, or materials

2.3 Intellectual Property

All content—including text, graphics, branding, teachings, videos, worksheets, and digital resources—is owned by Mona Brawley.
You may NOT copy, distribute, sell, or reuse this content without written permission.


3. Coaching, Teaching & Educational Disclaimer

All coaching, teaching, workshops, courses, books, and community resources are for personal, spiritual, and educational purposes only.

We do not guarantee specific outcomes.

We do not provide:

  • Medical advice

  • Mental health therapy

  • Legal advice

  • Financial advice

You acknowledge that your results depend on your own effort, commitment, and circumstances.


4. Privacy Policy

4.1 Information We Collect

We may collect:

Personal Information You Provide:

  • Name

  • Email

  • Phone number

  • Billing details

  • Coaching intake responses

  • Messages submitted through forms

Automatically Collected Data:

  • IP address

  • Device/browser type

  • Cookies

  • Usage analytics

4.2 How We Use Your Information

We use information to:

  • Deliver products & services

  • Process payments

  • Communicate updates and inspiration

  • Respond to inquiries

  • Improve user experience

  • Provide community and coaching support

  • Comply with legal obligations

We do not sell your personal information.


5. Email & Communication Policy

By providing your email, you consent to receive:

  • Inspirational messages

  • Program updates

  • Event invitations

  • Coaching insights

  • Promotional offers

You may unsubscribe anytime.


6. Cookie Policy

We use cookies to:

  • Improve website functionality

  • Track analytics

  • Enhance your experience

You may disable cookies through your browser.


7. Payment & Transaction Policy

Payments processed through third-party platforms (such as Stripe) are encrypted and secure.

We do not store full credit card numbers on our servers.


8. Refund Policy (FULLY INCLUDED AS REQUESTED)

8.1 Digital Products

All digital products—including courses, downloads, guides, and reflection tools—are non-refundable due to instant access.

8.2 Physical Products (Books, Cards, Journals)

Physical items are non-refundable, except if defective or damaged upon arrival.
For replacements, contact [email protected] within 7 days of delivery.

8.3 Coaching Services & Programs

All coaching sessions, packages, memberships, and group experiences are non-refundable.

Payment plans must be fulfilled as agreed. Missed payments may result in removal from coaching or community programs.

8.4 Events, Workshops & Intensives

Event and workshop registrations are non-refundable but may be transferable at our discretion.


9. Community Guidelines & Conduct Policy

By joining any community, group coaching, or membership space, you agree to:

  • Respect all members

  • Maintain confidentiality

  • Avoid offensive or harmful behavior

  • Not promote outside businesses or services

  • Not share screenshots or private communications

Violations may result in removal without refund.


10. Data Sharing Policy

We may share limited information with:

  • Payment processors

  • Email platforms

  • Website hosting services

  • Coaching software or membership platforms

  • Analytics tools

All partners are required to follow privacy standards.

We do not sell personal information.


11. Data Storage & Security Policy

We use reasonable security measures such as:

  • Secure servers

  • Encrypted transactions

  • Restricted access to personal data

No system is completely secure; by using this Site, you acknowledge inherent risks.


12. Data Retention Policy

We retain data only as long as necessary to:

  • Provide Services

  • Complete transactions

  • Comply with legal obligations

  • Maintain membership or account access

You may request deletion at any time.


13. Your Rights

You may request to:

  • Access your data

  • Update inaccurate information

  • Delete your personal data

  • Opt out of email communication

Requests: [email protected]


14. Children’s Privacy Policy

Our Site and Services are not intended for individuals under age 18.
We do not knowingly collect data from minors.


15. External Links Disclaimer

We are not responsible for the content or privacy practices of external websites linked to our Site.


16. Sensitive Data Policy

Please DO NOT submit:

  • Social Security numbers

  • Medical documents

  • Legal case files

  • Banking information

  • Confidential employer documents

We are not responsible for unrequested sensitive data sent to us.


17. Limitation of Liability

To the fullest extent permitted by Georgia law, Mona Brawley is not liable for:

  • Direct or indirect damages

  • Loss of income, opportunity, or emotional distress

  • Any decisions or actions you take from coaching or content

Your participation is at your own risk.


18. Indemnification

You agree to hold harmless Mona Brawley from any claims arising from your use of the Site or Services.


19. Updates to This Combined Policy

We may update this page periodically.
All updates will show a new Effective Date.


20. Contact Information

For privacy, refund, or legal inquiries, contact:
📧 [email protected]
📍 Georgia, USA

© 2025 Mona Brawley. All rights reserved.